Teddy Benson, Director of Data Architecture & Platforms, Universal Destinations & Experiences

Teddy Benson, known for his engaging and humorous approach to technology, has over three decades of experience in coding, innovation, and public speaking. Throughout his multifaceted career as an entrepreneur, developer, engineer, and architect, Teddy has successfully guided tech enterprises through major industry transformations. As an innovator, he holds multiple patents in computing and advanced methodologies.

A sought-after speaker, Teddy frequently presents at industry conferences, tech events, and top universities. He also mentors tech startups, offering strategic guidance that fuels innovation. His expertise has been featured in multiple publications, and he is recognized as an authority in computer security and forensics, having served as an expert witness in Florida’s federal courts. Before becoming an entrepreneur, Teddy built a strong foundation at IBM, Siemens, and Lockheed Martin. He later co-founded Channel Intelligence, which was acquired by Google in 2013, and further honed his skills at Disney, BlueCat Networks, and now Universal Studios.

Recently, in an exclusive interview with Digital First Magazine, Teddy shared insights on the role of data and analytics evolving in the future and what implications those will have for businesses and society, personal hobbies and interests, his favorite quote, future plans, words of wisdom, and much more. The following excerpts are taken from the interview.

What drives your passion for leveraging data analytics and AI to drive business outcomes?

I’ve always believed that data is more than just numbers on a screen. Hidden within the data are insights that shape smarter decisions and drive meaningful change.

With AI and analytics, we can take raw, sometimes scattered, information and turn it into clear, actionable strategies. Whether it’s improving customer experiences, optimizing operations, or predicting future trends, the power of data is undeniable.

What excites me most is seeing data evolve into real-world impact. I enjoy the challenge of solving tough problems and turning them into solutions that actually work at scale. When used correctly, data isn’t just a tool—it’s a force for innovation.

What do you love the most about your current role?

What I love most about my role is the balance of innovation, strategy, and leadership. Every day, I collaborate with incredibly talented teams to design real-world data solutions that make a meaningful difference—not just for the company, but for our guests.

The thrill of tackling large-scale challenges and experimenting with new technologies keeps me engaged. What makes it truly rewarding is seeing our work in action—whether it’s refining solutions, enhancing customer experiences, or creating exciting new opportunities.

At the end of the day, it’s not just about the data. It’s about the people, the ideas, and the impact we bring to life—for ourselves and those we serve.

How do you see the role of data analytics and AI evolving in the future, and what implications will this have for businesses and society?

AI and analytics are no longer just tools for automation and insights—they have become true partners in decision-making across industries. As these technologies evolve, we’ll see them shift from supporting business intelligence to actively shaping strategy in real time.

However, as AI grows more powerful, so does our responsibility. Ethical considerations like explainability, fairness, validity, and trust will be critical for widespread adoption. Businesses must embrace responsible AI frameworks that balance innovation with accountability.

Beyond business, AI is reshaping society and our daily lives. We’re already seeing its impact across healthcare, smart devices, and adaptive learning systems. The challenge ahead isn’t just advancing AI—it’s ensuring that progress remains inclusive, ethical, unbiased, and sustainable for everyone.

What are some common misconceptions or myths about data analytics that you’d like to debunk?

Oh, there are quite a few! One of the biggest myths I hear all the time is “AI is going to replace humans completely.” The reality? AI is a tool—an incredibly powerful one—but it’s not a substitute for human judgment, creativity, or context. It’s great at handling large datasets, automating repetitive tasks, and identifying patterns, but at the end of the day, it still needs human oversight. AI should augment decision-making, not replace it. That’s why I always say: trust, but verify anything AI produces.

Another common one is the idea that “more data automatically means better decisions.” That’s just not true. If your data is bad, your insights will be too. If data is biased, incomplete, or poorly structured, having more of it won’t help—it’ll just amplify the problem. Quality always beats quantity. A small, well-structured dataset can be far more valuable than mountains of messy data.

And then there’s the myth that “AI and analytics are only useful for big companies with massive budgets.” That might have been true years ago, but today? Not at all. With cloud computing and scalable AI solutions, even small businesses can now tap into analytics like never before. There are plenty of tools that make AI accessible without requiring a dedicated data science team.

So yeah, AI is changing the game, but it’s not some magic black box—it still requires strategy, the right data, and human expertise to make it truly effective.

What personal or professional philosophies have contributed to your success, and how have you applied these principles in your career?

I’d say there are a few key philosophies that have really shaped the way I work and grow in my career.

First, continuous learning is huge for me. Technology moves fast—what’s cutting-edge today might be outdated tomorrow. I make it a priority to stay curious, learn new skills, and adapt to whatever comes next. It’s not just about keeping up; it’s about staying ahead.

Another big one is leading with impact. To me, delivering projects isn’t about checking a box—it’s about driving real results. For me, success means creating real, measurable value—whether it’s improving efficiency, enhancing customer experiences, or driving innovation. If a project doesn’t move the needle in a meaningful way, then it’s worth rethinking.

I also believe that collaboration is key. The best solutions I’ve been part of weren’t built by just one person. They came from collaboration—when technical teams, business leaders, and creative thinkers all worked together. I’ve seen firsthand how diverse perspectives lead to smarter, more innovative solutions.

And of course, “fail fast, learn faster” is something I live by. For me, it’s all about iteration—iterate, iterate, iterate! In tech, and especially in AI and analytics, experimentation is essential. Not everything is going to work the first time, and that’s okay. The key is to take those failures, learn from them quickly, and refine the approach. Some of the best innovations come from iterating on what didn’t work before.

Finally, giving back and helping others have played a big role in my career. I’ve been fortunate to have great mentors, and I make it a priority to pay that forward. Whether it’s guiding newer team members, sharing knowledge, or fostering a culture of learning, I truly believe that success isn’t just about personal achievements—it’s about helping others grow as well.

So, for me, success isn’t just about what I accomplish, but how I contribute, adapt, and help others along the way.

What are some of your passions outside of work? What do you like to do in your time off?

Outside of work, I’m deeply involved in tabletop role-playing games, both as a Game Master and a content creator. I love game design, storytelling, and building immersive experiences for players. It’s a creative outlet that also sharpens my problem-solving skills—something that comes in handy in both my personal and professional life.

I’m also a big fan of 3D printing and tinkering with new tech gadgets—I love experimenting with new tools and seeing what I can create. Another passion of mine is Texas Hold’em poker. I enjoy the strategy, psychology, and calculated risk-taking involved—it’s a game that keeps my mind sharp and fuels my competitive side.

And when I get the chance, I love to travel. For me, it’s all about seeing new places, exploring different cultures, and experiencing everything the world has to offer.

What is your favorite quote?

“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.” ― Steve Jobs

This quote resonates deeply with me because it celebrates innovation, risk-taking, and challenging the norm—values that have shaped both my personal and professional journey. I’ve always believed that progress doesn’t come from playing it safe—it comes from pushing boundaries, challenging assumptions, and embracing bold ideas.

Whether it’s architecting data solutions, designing immersive game experiences, or making strategic plays at the poker table, I thrive in spaces where creativity, adaptability, and bold thinking drive success. I believe real change comes from those who dare to be different—and that’s something I strive to embody every day.

Plus, who doesn’t love a rebel!

Which technology are you investing in now to prepare for the future?

Right now, I’m exploring how AI can be leveraged across multiple areas, from data identification and governance to AI-driven analytics and decision-making. AI has the potential to redefine how we manage and extract value from data, and I’m particularly interested in how it can enhance real-time insights, automation, and enterprise security.

Data identification and governance are becoming more critical as organizations handle increasing volumes of information. AI can help automate classification, detect anomalies, and ensure data integrity and compliance—all essential for making AI-driven systems more reliable.

Data-driven decision-making and AI-powered analytics are also top priorities. The ability to process vast amounts of data in real time, uncover hidden patterns, and generate predictive insights is transforming how businesses operate. AI-driven automation is accelerating this shift, allowing organizations to move from reactive to proactive strategies.

Finally, ensuring AI remains secure and trustworthy is a major focus. As AI becomes more integrated into enterprise applications, its security, fairness, and transparency must be prioritized. AI-driven cybersecurity measures can detect threats faster, prevent fraud, and strengthen defenses against evolving risks.

Ultimately, my goal is to explore AI’s full potential—not just as a tool for efficiency but as a strategic enabler of innovation, governance, and long-term business resilience.

What are your long-term career aspirations, and how do you see yourself evolving as a leader over the next five years?

I see myself continuing to shape the future of data architecture and AI strategy at an enterprise level. My long-term vision is to build a seamless data platform that makes data more accessible, drives innovation and discovery, enhances operational efficiency, and ultimately improves customer experiences.

As a leader, I strive to foster a culture of continuous learning, collaboration, and ethical AI implementation. I believe that empowering teams with the right tools and mindset is just as important as the technology itself.

I also envision expanding my impact beyond my organization—advising on large-scale AI-driven transformations and supporting initiatives that make technology more accessible. Over the next five years, my focus won’t just be on refining AI strategies—I’ll be ensuring they’re scalable, responsible, and drive meaningful impact for both businesses and society.

What advice would you give to aspiring data leaders looking to bridge the gap between technology and business outcomes?

One of the biggest pieces of advice I give to technical professionals is to speak the language of business. It’s not enough to be an expert in data and AI—you need to understand the challenges the business is facing and communicate solutions in a way that makes sense to stakeholders. If you can translate technical insights into business value, you will become an indispensable asset.

Another key is to prioritize value over complexity. It’s easy to get caught up in building the most sophisticated AI models, but if they don’t create measurable impact, what’s the point? Focus on outcomes first—what problem are you solving, and how does it move the business forward?

I also believe that outstanding leaders embrace both strategy and execution. It’s not just about having a vision; you need to know how to bring it to life. The best leaders I’ve worked with can take a high-level strategy and turn it into something scalable, actionable, and impactful.

And of course, staying adaptable is crucial. The world of data and AI is evolving fast—what works today might be outdated tomorrow. Being open to learning, pivoting when necessary, and staying ahead of industry trends will set you apart.

Finally, build strong relationships. The most successful data-driven transformations don’t happen in isolation. They happen when business leaders, technology teams, and decision-makers are all aligned. Strong partnerships make all the difference when driving meaningful change.

In the end, great data leaders do five things: They understand the business, prioritize impact, balance vision with execution, stay adaptable, and build strong relationships.

Do that, and you’ll be well on your way!

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